When you install and/or update SAS Studio (Basic) using an order from Rev. 940_22w08 or earlier, a 404 error appears when you navigate to http://hostname:38080/SASStudio.

Microsoft Windows Systems Only:

If you encounter a 404 error navigating to /SASStudio in the browser with new deployments on Windows systems, then restart the SASStudioWebAppServer service located in Windows services.

Note: This issue occurs only on Windows systems.

Updating Windows and UNIX Based Operating Systems:

When you run a new order to update existing installations, SAS^® Deployment Wizard updates existing installed products as noted in Adding, Updating, and Upgrading SAS Software first.

After the update process is complete, the following steps are needed to re-install SAS Studio Basic and configure new SAS services.

1. Stop the SASStudioWebAppServer and SASStudioSpawner services.
2. Run the following commands as administrator in the Windows CMD window to delete the services:
    sc delete "SASStudioWebAppServer"
    sc delete "SASStudioSpawner"
   
   
3. Rename C:\sas\studioconfig to C:\sas\old_studioconfig.
4. Complete the steps in How to Install and Configure SAS Studio Basic and be sure to select SAS Foundation and SAS Studio Basic as described.
5. If a 404 error is still generated after a successful re-install, restart the SASStudioWebAppServer service and test again.

For additional details about managing the SAS Studio (Basic) services, see Starting and Stopping the SAS Object Spawner and the SAS Web Application Server.