In a SAS Visual Analytics report, the Web Content object might be blank, as shown in the following display:
This problem can occur for a variety of reasons. For example, the site that you are trying to access does not allow embedded URLs, or your SAS Visual Analytics environment is enabled for SSL but the site that you are visiting is not. For more information about what is causing the problem, follow the instructions for capturing browser console output in SAS KB0036430.
Your next steps depend on what errors, if any, that you see.
For example, if you see a message similar to the following, then your SAS Visual Analytics site is enabled for SSL, but the target site in your Web Content object is not.
Mixed Content: The page at 'https://my.va.server/SASVisualAnalytics/' was loaded over HTTPS, but requested an insecure resource 'http://sasbi.demo.sas.com/SASStoredProcess/do?_program=%2FProducts%2FSAS+Intelligence+Platform%2FSamples%2FSample%3A+Hello+World'. This request has been blocked; the content must be served over HTTPS.
To resolve this issue, you must use an SSL-enabled site in the Web Content object.
Note: If your SAS Visual Analytics environment is not SSL-enabled, but you use an SSL-enabled site in your Web Content object, you might see a similar error in the console output. However, in this case, the content renders successfully.
A message similar to this one could have a couple of causes:
Refused to display 'https://www.youtube.com/watch?v=dQw4w9WgXcQ' in a frame because it set 'X-Frame-Options' to 'sameorigin'.
GET https://www.youtube.com/watch?v=dQw4w9WgXcQ net::ERR_BLOCKED_BY_RESPONSE
Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://www.youtube.com') does not match the recipient window's origin ('null').
Here are some possible resolutions:
- Check whether the site that you are trying to access requires a specific URL when embedding links. If it does, use that URL instead. In the previous example, YouTube allows videos to be embedded only when using a specific URL. The standard YouTube URL fails.
- If the site that you are trying to reach is controlled by your company, you must work with your IT department or SAS Administrators to check the Header set X-Frame-Options property on the site's web server or proxy server. For example, you might be using a SAS® Stored Process running on your SAS® 9.4 environment. In SAS 9.4, the Header set X-Frame-Options property is set to sameorigin by default. This setting might prevent stored processes from rendering in the Web Content object, and it must be changed.