You can access the blind area of the SAS Technical Support FTP server to retrieve files that are sensitive in nature or not available for public use. In general, a SAS Technical Support representative will direct you to this location to retrieve a specific file: ftp.sas.com/techsup/download/blind. The subdirectory appears empty because the files are hidden from view, which is why it is called a blind area. 

Files can be retrieved from this location using an FTP client of your choice or with the following command-line method (for Windows, UNIX, z/OS, or Mac OS X):

At the system command line or in a Windows Command Prompt window, enter this series of commands:

   prompt> ftp ftp.sas.com
   Name: anonymous
   Password: [blank]
   prompt> cd /techsup/download/blind/
   prompt> bin
   prompt> get filename
   prompt> bye (From the z/OS> prompt, the command is "quit")

Note: Replace filename with the actual name of the file.