After completing the integration steps for SAS Enterprise Session Monitor, user SAS sessions like SAS^® Foundation (Base SAS^®) and SAS Workspace Servers might not be displayed in the SAS Enterprise Session Monitor Live View Process List.

To troubleshoot the problem, verify the following:

• On Unix-based operating systems, verify that the SAS Enterprise Session Monitor agent is started as root. This is a requirement since the user running the agent process needs access to read other users’ processes.
• On Unix-based and Windows operating systems, verify that the users who are starting SAS sessions have Write access to <esm-agent-directory>/events/<hostname>.  When a user starts a SAS session, the session writes an events file to the <hostname> directory.  SAS Enterprise Session Monitor agent uses this file for process monitoring.  If the user starting the session cannot write to that directory, no events file will be created, and SAS Enterprise Session Monitor will not be aware of the user’s SAS session.