Perform Mustgather for the Data Loader job ID in SAS® for Model Risk Management (SAS® Viya®)


Complete the following steps to perform Mustgather for the Data Loader job ID:

  1. Enable the CronJob log aggregator. See Critical Change: Time-to-Live Value for Kubernetes Jobs for additional information.

  2. Complete the Viya Apply Update task again to regenerate the job logs.

  3. Provide screenshots like the following in the case. Select the first failed deployment attempt and then send screenshots of the Steps Column.
    Screenshot of the first failed deployment with steps.

    For example, the screenshot below includes a deployment where an RCC deployment failed.
    A failed RCC deployment.

  4. Provide the results of the failed data load job.

    For example, navigate to {HOST_URL}/riskCirrusObjects/jobs/{jobid}/result in your browser to export a CIRRUS_MRM_loader.zip file that you can attach to the case.

    The example deployment log failures below shows that the deployment failed during the data load step.

    Gather the job ID from the deployment log by searching for /riskCirrusObjects/jobs/.
    /riskCirrusObjects/jobs/ search

  5. If the original RCC Deployment Job logs are missing because you did not set the log aggregation, try {host_url}/riskCirrusObjects/jobs?limit=500 to retrieve all of the job results.
    1. Then, search for Cirrus_Core_main_loader.zip. Scroll up in the JSON until you find the key for that job.
      Job key example
    2. Copy the key and replace the browser URL with {host_url}/riskCirrusObjects/jobs/{key}/result to download the results of the Cirrus_CORE_main_loader file. Then, provide the downloaded results in the case for further review.