The identities service log might contain a MISSING_RELATIONSHIP error


The identities service log might contain a MISSING_RELATIONSHIP error similar to the following:

2023-01-01 12:00:00.000 ERROR 0000 --- [0-auto-0-exec-0] com.sas.identities.MembershipManager     : user@@tenant(0000000-0000-0000-0000-00000000000) [0000000000000000] [MISSING_RELATIONSHIP] The relationship "{{ Group Display Name }}" ( {{ group ID }} ) in provider {{ provider }} should be present in the flat collection list but is not.  A relationship with the same id has been previously processed and is in "itemscache".

This issue can occur when the authentication provider and identity provider account IDs do not match exactly (for example, your OIDC provider listing shows "SASDemo" and your LDAP listing shows "sasdemo").

These two IDs must match to avoid issues when other applications need to get information about your identity that is not present in your authentication token.