Within SAS Visual Analytics, there is a Report Viewer that allows for the searching of previously generated reports. When using the Report Viewer, the following error might be returned:

No Results are found.

The message returned is based off of the following errors appearing in the information-retrieval-studio-server.log file due to the underlying use of SAS^® Information Retrieval Studio:

Cannot load proxy db file, creating it

Cannot load pipeline db file, creating it

Cannot load builder db file, creating it

Cannot load query server db file, creating it

Cannot load search interface db file, creating it

Error parsing pp info file: no element found: line 1, column 0

The issue occurs because SAS Information Retrieval Studio uses Python 3.12, which introduced a threading related bug. This bug was found in the Python built-in module, which appeared with Python 3.12.1 but was addressed in later minor version update of Python 3.12. 

The solution to this issue is to install and use the latest minor version for each major version of Python.