Attempts to export data in SAS® Web Report Studio 4.4_M9 fail with "Your request could not be processed by the system..."


In SAS Web Report Studio, you can export data from a report.

Export to: Excel (*.xlsx)

However, the export fails with the following error when you click the Export button:

Your request could not be processed by the system. 
Click Close to return to the previous page.

In addition, a URL similar to the following is displayed in the browser: https://servernameXXX/SASWebReportStudio/error.rest
Your request could not be processed by the system. Click Close to return to the previous page. (URL: https://servernameXXX/SASWebReportStudio/error.rest)

Workaround

To circumvent this issue, complete the following steps:
  1. On the server machine, navigate to /Lev1/Web/WebAppServer/SASServer2_1/sas_webapps/sas.webreportstudio.war/tiles-components/exportDetailDataDialogContent.jsp.
  2. In exportDetailDataDialogContent.jsp, change line #15 from ExportDataBaseAction.EXPORT_SELECTOR_KEY to ExportDataBaseController.EXPORT_SELECTOR_KEY.
  3. Log off and log back on to the SAS Web Report Studio application. Then, try to export data from a report.
  4. (Optional, if needed) clear your browser's cache and restart SASServer2_1.